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Something is not correct. Only then did they make a poor attempt to troubleshoot and assess my issue further. What do you know. I needed a compressor and someone will be in touch!This is clearly by design to appease you by dispatching someone to your home but not actually fix anything. Needless to say this contractor is not qualified to service any AC units or even be in business period!I guess the contractors are only as good as the service provider i. e. 2 10 Home Warranty. So shame on 2 10 Home Warranty for continuing to employ and dispatch such contractors when I'm so certain they are very aware of the countless complaints about this unprofessional and unreliable contractor!I am completely getting the run around from 2 10. They stated they were waiting on a diagnosis from the contractor before they could move forward. So, I called the contractor and they stated they had already submitted the diagnosis and were waiting for 2 10's approval. I called 2 10 back and they stated "ma'am we have 1,000's of claims to review" So, basically they take your money, but clearly don't the adequate resources or staff to resolve issues in a timely manner or just do the right human thing!This is a bad business model and what a poor way to treat paying customers.

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01.14.2007 | 34 Comments

I'll be sure to update after this is resolved one way or another. All I can do is warn others, find another group that expedites things like this. HVAC, washing machine, those need to be handled within a couple of days not several weeks. Should you buy a home warranty plan to cover your AC Unit or not?That is the question!If you buy one, please do not buy it from 2 10 Home Warranty!BUYERS BEWARE!I AM HIGHLY DISAPPOINTED!If I could give a negative star rating I most certainly would do so. I placed a Service Request for my HVAC System on June 19, 2018. It is July 27, 2018.

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01.14.2007 | 16 Comments

This was shortly after I bought my home and I was concerned that 2 10 wouldn’t come through because I had just moved in. The companies that have done the work have always responded quickly by phone and email. These companies are local and you are given their phone numbers. They have done excellent work, come on time, and been very courteous. I pay the $75. 00 initial visit fee and the monthly fee and they have taken care of the rest on the 3 occasions that I have called.